Understanding Shipping Costs
Our shipping fees are calculated based on destination, weight, and package size. We strive to offer competitive rates while ensuring your cigars arrive in perfect condition.
Estimated Order Arrival Times
Delivery times vary depending on your location. Typically, orders within the U.S. arrive in 3 days. International shipping timelines can differ, but we’ll always provide tracking for real-time updates.
Missed Delivery? Here’s What to Do
If you’re not at home during delivery, our courier will typically leave a notice. You may be given options such as rescheduling the delivery, picking up from a local depot, or providing drop-off instructions.
Steps to Cancel Your Order
Need to cancel? You can easily do so from your account dashboard. If the order has already been processed or shipped, please contact our customer support for assistance.