Support
FAQ
Do You Ship Globally, Including the U.S.?
Yes, we ship to most countries, including the United States.
How Long Will My Order Take to Arrive?
Delivery times vary by country. For the U.S., it’s typically 3 days.
What's the Return Guarantee Period?
We offer a 15-day guarantee from the day of delivery.
How to Properly Store My Cuban Cigars?
Store them in a humidor at 68-72% humidity to maintain freshness and flavor.
Are Your Cuban Cigars Authentic?
Absolutely. Every cigar we offer is sourced directly from Habanos S.A., ensuring you receive only genuine Cuban cigars. For added peace of mind, you can verify the seals of our Habanos at http://verificacion.habanos.com/. Our commitment to authenticity guarantees the unparalleled quality and craftsmanship you expect.